We’re welcoming passionate individuals to join us in creating lasting change and achieving success."
Product Management: Manage the lifecycle of diamond tools, from concept and development to market introduction, ensuring the products are competitive and meet customer requirements.
Application Support: Provide expert technical support for customers and the sales and application team, including guidance on tool selection, performance, and troubleshooting. Develop and deliver training materials for customers on product usage and application.
Customer Collaboration:Work closely with key customers to understand their needs, challenges, and performance expectations, offering tailored solutions for different cutting applications.
Market Research & Analysis: Conduct market research and analyze industry trends to identify opportunities for new products, features, and improvements to existing products. Monitor competitor offerings and customer feedback.
Product Development: Collaborate with R&D, manufacturing, and engineering teams to drive the development and improvement of diamond tools, ensuring that products are designed for optimal performance and cost-effectiveness.
Sales Support: Assist the sales team by providing product knowledge, application expertise, and support during customer meetings, demonstrations, and negotiations. Create sales tools, technical documents, and presentations.
Product Testing & Evaluation: Oversee product testing, including field trials and application performance assessments. Ensure the products meet quality standards and regulatory requirements.
Training & Education: Develop and conduct training sessions for both internal teams (sales, customer service, and engineering) and external clients to ensure effective product use and to promote the benefits of the product range.
Cross-Functional Collaboration: Work with other departments (marketing, production, logistics) to ensure the successful launch and distribution of products. Provide feedback on customer insights and potential product improvements.
Technical Documentation: Create and maintain up-to-date technical documentation, including product specifications, application guides, and customer-facing resources.
Bachelor’s or Master’s degree in Mechanical Engineering.
Minimum of 5 years of experience in product management and application engineering preferably in the diamond tool industry.
Strong technical understanding of diamond tools, materials and cutting processes eg- machining, grinding, brazing, re-lapping.
Experience in product life cycle management from development to commercialization
Strong interpersonal and English communication skills
Strong analytical skills with the ability to conduct market research and identify trends.
Proficient in MS office and relevant software
Monday to Thursday: - 08:00 to 16:45 Friday: - 07:00 to 14:00
Competitive Salary
To be the part of a high performance team
A competitive salary and benefits
Performance based incentive programs
Opportunity to grow
Excellent team work and ambient
Ambitious and long-term project